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NINJABot – Installation Instructions

Chat Bots

eCommerce

Free


NINJABot v1.0 - Installation

- Free Facebook eCommerce Chat Bot Installation and setup Instructions

Thank you for downloading NINJABot. Here're the instructions on how to install and set it up correctly.


INSTALLATION

STEP 1

Visit https://manychat.com and create an account by signing in with your Facebook page.

STEP 2

Once you've signed up, click on the "chat bot" link in the email you've just received. You'll be then redirected to this page. Click on the "Install" button.

STEP 3

In the next step, you'll see your Facebook page that you've signed up with in the list. Click on "Install" again.

STEP 4

In the "Finalize" step, keep the "Default reply", "Welcome Message" and "Main Menu" switched on. Click on the "Install Now" button to complete your installation.


SETUP

STEP 5

You should now land on a page like this. If you haven't, your installation isn't completed. Please follow Step 1 to 4 again. 

If you're still facing issues, please contact Manychat's customer support team.

STEP 6

Go to Growth Tools -> Widgets section from the Manychat's menu bar. Click on "NINJABot v1.0 - Growth Tool".

STEP 7

Now click on the "Setup" where you can get the JavaScript snippet code. We are going to use this code to install the chat bot widget on your website.

STEP 8

Scroll down to see other options that are available for your chat bot.

You can have your own messages in the "Greeting message for logged in user" and "Greeting message for logged out user" sections to make it more interesting for your visitors to interact with your chat bot.

No other options needed to be changed for the chat bot to work properly.

Click on the "Active & Check" button.

STEP 9

In the "Authorize Website" (A) section, enter your website URL where you want the chat bot to appear. You have to authorize your domains for the chat widget to work properly, it is Manychat's security precaution.

Then you'll see the chat widget code. Copy the code.

STEP 10

Now you have to paste this code on to your website. If you're on WordPress, go to Appearance -> Theme Editor from your WordPress admin dashboard.

Select your current theme -> Open "header.php" file -> and paste your chat widget code above the </head> tag.

If you're on Shopify, go to Themes -> Actions -> Edit Code.

Search for "theme.liquid" and open your theme.liquid file. On the right, paste the chat widget code right below the <head> tag and click on "Save".

STEP 11

Go back to Manychat and enter the website URL that you've just installed the code on. 

Click on "Start Widget Check". You might need to delete your cache if you're using any cache plugins like WP Total Cache, WP Rocket, W3 Total Cache etc. if the check results in any errors.

STEP 12

Finally, on the top right toggle the button from Draft to Active. You can now see the NINJABot live and ready on your website. Test the bot and enjoy the magic!


EDITING BOT RESPONSES

Now that you've successfully installed and set up NINJABot, you might want to change the responses that the bot is sending when someone is interacting with it. Here's how you can change the messages to suit your eCommerce business.

Go to "Flows" and select "NINJABot v1.0 - eCommerce Live Chat Bot", you'll see all the flows that the bot need to function as it should be. You can learn more about flows in Manychat here.

Click on "NINJABot v1.0 (Main)" flow, here you can change the text your bot is going to send every time someone new interacts with it.

Click on the "Edit Flow" button on the right side of the screen to start editing and don't forget to save your edits from time to time.

For example, if you want to change your delivery timings to something other than what the bot have by default, open "NINJABot v1.0 - Shipping & Delivery" flow.

Here you can see all the steps and messages that the bot performs for every option a user selects. 

If you want to change your shipping details, click on the "Shipping Details" under "Attached Steps" -> click on "Edit Flow" -> change the message -> save it.


CONCLUSION

Congrats! You've now successfully installed & setup NINJABot v1.0. If you face any issues during the process or need help with the process, please mail us at support@livechatninjas.com and we'll help you with it.

Looking to customize NINJABot or need a custom chat bot built specially for you? We can help you with it. Mail us at support@livechatninjas.com with your specifications and we'll contact you.


Comments

WHY YOU SHOULD TRUST NINJABot?

Yay! NINJABot recently won ManyChat's global bot building contest in eCommerce category.


Need help with installation or customization of NINJABot? Contact us here.

Want a custom-made chat bot built specially for you? Contact us now.


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