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How To Deal With Your Live Chat Visitors? [Shopify Special]

As an Shopify store owner, you have found the need to stream line your customer service as your business grows. But there are plenty of options available for a small business like yours and each come with complications.Composure can be a tricky thing to master on the phone while continuity is the trick when corresponding with visitors via email. The beauty of live chat is it is the best of both live interaction and methodical controlled communication. So you can represent your company both instantly and with your best foot forward.As you begin your customer service in live chat, you must realize no two chats will be exactly the same and as a result difficult situations can arise from questions you may not immediately have answers for,sa to abusive visitors. But if you familiarize with the 7 basic types of chats you can be assured that you are prepared for almost anything a visitor might throw your way.Read More

Our 6-Months Content Marketing Plan

I've heard many great people say that content marketing is the only way to bring a constant flow of sales in to your startup but I have never given it 100% to see what the results might be. Why? Well I'm not a native English speaker and writing is not something I find time to do every day.I love conversations and I'd much rather spend time chatting with someone on Instant Messenger than emailing them. Sadly neither Instant Messenger nor email will send traffic to our website and I’ve finally come to the conclusion that content marketing is the answer.


Shamefully, my last blog post was 5 months ago. I’ve been so caught up with our internal operations that I haven’t found the time to write about what's going on in the company. Now that our Operations area is once again running smoothly, I'm back to looking at our marketing and have spent the whole of March thinking about what we can effectively do. I know content marketing is the way, but I’ve just been avoiding it.Read More

How We Attracted Our First 11 Customers

Do you believe in the phrase Do or die? Many people are afraid of putting all their eggs in one basket; they fear the situations they’ll have to face if they fail. I used to be the same way. Over the past 4 years I’ve spent as an entrepreneur, I feared failure. In May 2015, however, I decided that enough was enough. Even though is operating smoothly, my subconscious has yet to realize that I can't reach my goals with an agency model business. Exhausted by fighting for new customers, I—along with my friend/cofounder Narasimha—decided to start a new business one last time. We decided that if we didn’t get 10 customers by the end of May, we were going to leave the company behind.Read More

Top 5 Ways to Increase Sales on your Shopify Store

(Graphic Credit : our Launch, we're working with around 20 e-Commerce websites, understanding their products and witnessing how their visitors interact, their expectations, questions etc. These companies are brands, startups and small businesses, who get a lot to no traffic in a day. As we get to have firsthand interaction with their visitors, it helped us to analyze them and work out a list on where these traffic is coming from.So here are the top 5 ways we got to know, that are sure fire ways to increase sales on your Shopify store.Read More