24/6 Live Customer Support
We have teams of people already in place, waitng to be customer trained to handle your specific business and customer inquiries. They offer 24 hour support 6 days per week (No Sundays)
When you create a Live Chat Ninjas account, we'll assign 3 dedicated support staff to handle all of your customers questions. They work around the clock (8 hour shifts each) so that your customers can receive support 24 hours a day!
Completely Hands Off Solution
Once our team has been trained and knows your products / inventory in and out and can answer every question thay your customers have, you can sit back and let us handle the entire customer support of your business! 100% hands-free.
Monthly Detailed Reports
You'll never be left in the dark when it comes to figuring out how your customer support team is performing, how many leads they've generated, and how many sales they've made!
With Live Chat Ninjas, we'll give you detailed reporting and statistics so can keep your finger on the pulse of your business.
What Our Clients Say About Us
Live Chat has been by far the best way for us to increase the amount of leads on our website.
"Live Chat has been by far the best way for us to increase the amount of lead generation on our website. The only problem was trying to find a capable enough team to manage it. We could do it ourselves, but many of our team members had other responsibilities. Alternatively, we could have hired someone local or even a virtual assistant, but being a small business - we would'nt be getting enough conversations per eight hour shift to fill up their time.
This is where Live Chat Ninjas came in and changed the game. Their pricing is reasonable and their service is outstanding. After a month of training on the go, almost 95% of questions are answered perfectly. The great thing is that they are contantly open to critique and we are always changing their responses to fit our customers needs"
Bottom line is that our business has grown, thanks to Live Chat Ninjas!
Live Chat Ninjas has been instrumental in helping to acquire new customers and providing a live chat service that our website would probably not have otherwise. We've used other live chat services in the past, but LCN is by far the best.
Their chat agents actually take the time to learn about our business and services to provide our visitors accurate and helpful information. Bottom lineis that our business has grown, thanks to Live Chat Ninjas!
They work really well with high traffic Shopify stores like mine.
These guys are passionate and quick to learn of any changes in my company. I can say they're dedicated and all I needed is that.
PS: They work really well with high traffic Shopify stores like mine.